Return Policy

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Touched by Aloha

Return Policy

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Please note that each piece of Touch by Aloha Jewelry is handcrafted by Paulette just for you. I want you to love your jewelry and much as I love making it for you. I offer a 10-day return or exchange policy in the event you are not satisfied with your purchase.

All returns require a Return Authorization (RA) and must be shipped to Touched by Aloha within to 10 days of receiving the item with a RA number written on the invoice. To obtain an RA number, email touchedbyaloha@gmail.com with your invoice number and reason for return.

Please ship returns to the address below:

Touch by Aloha Jewelry
c/o Paulette Williams
92-119 Elele PL
Kapolei, HI 96707

If you have any questions, please call Paulette at (808) 428-1799 or email touchedbyaloha@gmail.com.

Non-Returnable Items: 

  • Earrings
  • Sale Items
  • Gift Cards

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